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Tips For Troubleshooting Problems With WordPress

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July 7th, 2009
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WordPress, WordPress FAQs, WordPress Tips
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  1. mercime says:

    WordPress Help Center, now that’s a cool business model :-) Congrats to Alex King and Crowd Favorite.

  2. jcwinnie (5 comments.) says:

    As with other issues, there are different perspectives. For instance, while I might interpret it as being blown off by the developers, they may see it as a waste of time since it is very true that it is impossible to simulate all environments for testing.

    More specifically, I have repeatedly reported 2 problems with 2.8.

    1) In a Press This window, the text, which has been highlighted for publishing, momentarily appears then becomes invisible. (It still is there, and once the draft is saved and I return to it, I can see and edit it. I would prefer to be able to edit it when it first is captured.)

    2) After posting, the screen is blank. I have to return to blog home page to find my bearings. (This occurs upon first post and editing. It does not happen with comments.)

    Both issues occur with various browsers and on 2 different machines, a Microsoft Windows XP (Home) and an Ubuntu 8.04 tower.

    The developer response is it doesn’t happen to me. My response is to stop mentioning the issues. I still can use WordPress and am grateful for it. It is irksome to me when they talk the talk, but don’t walk the walk, but, then, that’s my problem.

    • Babs (37 comments.) says:

      I feel for you.

      Back when 2.7 was released a good number of folks were having issues track/ping backs. We were told that it was the result of a change in how WP handles them and that the problem was fixed in 2.7.1. Yet everyone at the forum was still reporting the same problem with that version.

      Weeks later, the techies did a complete 180 and insisted that the problem had to be on the user end as no changes had been made to the track/ping backs function.

      So, how do you fix a problem when you’re getting two different stories?


Tweetbacks

  1. blognews (blognews) (104 comments.) says:

    [planet wordpress]: Weblog Tools Collection: Tips For Troubleshooting Problems With WordPress.. http://tinyurl.com/m2y7yw

  2. WordPressYes (WordPress Yes!) (94 comments.) says:

    Tips For Troubleshooting Problems With WordPress: No software is perfect no matter how perfectly it is written, .. http://tinyurl.com/m2y7yw


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