Plugin Authors: Organize Bug Reports and Feature Requests Using the WordPress Plugin Repository

Comments

1. Jan (15 comments.) says:

   1/18/2008 at 9:37 am

   I have three plugins hosted on wordpress.org. But tickets can only be submitted for one of them. The other two are not in the list of components at http://dev.wp-plugins.org/newticket. Where can I get help for this kind of problem?
2. Mark (5 comments.) says:

   1/18/2008 at 10:16 am

   Try submitting your problem via http://wordpress.org/report-bugs/
3. Dodgypress (3 comments.) says:

   1/18/2008 at 10:41 am

   Great Concept
4. Ronald Huereca (39 comments.) says:

   1/18/2008 at 11:46 am

   Jan,
   I could only find one plugin on WP Extend for you. Which plugins do you author?
5. Andrew (31 comments.) says:

   1/18/2008 at 12:47 pm

   Excellent Ronald, I didn’t even know that was there. Thanks.
6. Jan (15 comments.) says:

   1/18/2008 at 2:09 pm

   @Ronald (01/18/2008 @ 11:46 am)

   I am author of these plugins: wordpress.org/extend/plugins/ …

   * /pandora-feeds-for-wordpress/
   * /wptags-4-metakeywords/
   * /comment-url-control/
7. Ronald Huereca (39 comments.) says:

   1/18/2008 at 3:45 pm

   @Jan,
   It would appear there are many plugins not listed. I’ll look into it.
8. Aaron (33 comments.) says:

   1/18/2008 at 4:00 pm

   I use the dev to keep track of what changes I make to my plugins between versions to make it easier to write the changelog, but I never considered using it for bug reports.

   It would make it so much easier because I have a tendency to get bug reports and feature requests in emails, comments on the extend page, in forums, on the main plugin page, on its readme page. It gets so chaotic that stuff slips through all the time.
9. Jeffro2pt0 (164 comments.) says:

   1/18/2008 at 4:38 pm

   Excellent post Ronald. I’ve looked into writing a post about this sort of thing but I’m glad you beat me too it. Hopefully, this brings to light the advantages of using the features that the repository provides and causes more plugin authors to use the service.
10. Jan (15 comments.) says:

    1/18/2008 at 6:18 pm

    @Ronald: All plugins are now available! Thank you very much for your efforts
    • Marcel (10 comments.) says:

      1/10/2011 at 11:15 am

      it seems that TRAC needs updating again. None of my plugins are listed.
      lazyest-gallery
      lazyest-stylesheet
      lazyest-stack
11. Kirk M (67 comments.) says:

    1/19/2008 at 2:09 pm

    Hey Ron,

    I’ve been looking more ways to be involved with the WordPress community and I didn’t think of this. Many thanks!

    As Aaron stated, having bugs being reported through several different mediums can be obviously frustrating so if folks can get used to reporting legitimate bugs using this avenue, perhaps we wouldn’t drive as many plugin authors into various mental health centers as often.

    Of course the phrase “legitimate bugs” is always a factor isn’t it?
12. SEOMonitor (1 comments.) says:

    1/19/2008 at 9:10 pm

    I have been developing a plugin and I can say with confidence that if you test your plugin before release you won’t have so many darn bugs!
13. Ronald Huereca (39 comments.) says:

    1/19/2008 at 9:32 pm

    @Kirk,
    That’s good news. Yes, most bugs tend to be feature requests in disguise.

    SEOMonitor,
    While true, not all bugs can be caught. There are so many server configurations, WordPress versions, theme releases, and conflicting plugins that it’s impossible to get it all right straight out of the gate.
14. bubazoo (213 comments.) says:

    1/19/2008 at 11:13 pm

    subversion SUCKS though. unless you have your own server, you can’t run subversion anyway, and even if you do, it difficult to setup.
15. Ronald Huereca (39 comments.) says:

    1/19/2008 at 11:31 pm

    bubazoo,

    There are numerous tools to help with svn’s headaches. For Mac there is svnX and for Windows there is TortoiseSVN. I’ve also written a tutorial on how to list our plugin.
16. LobsterMan (2 comments.) says:

    1/20/2008 at 1:06 pm

    I didn’t know the 2 sites were related.
    I tired submitting my plugin to wordpress extend, but i didn’t have time to figure out the whole svn thing.
    But I think I should try again, I have to many support requests in comments to even follow
17. Olivier (2 comments.) says:

    10/5/2009 at 4:58 am

    I have developped a plugin to help plugin developpers providing support. This is wats :
    http://www.lautre-monde.fr/wats-going-on/

    Hope this helps!