How many plugins do you run on your website that were created by Lester ‘GaMerZ‘ Chan? I’m guessing at least one or more. On WPTavern.com, I use three of them. I’ve been a huge fan of Lester ever since I discovered his assortment of plugins that provided functionality I didn’t think any WordPress site would want to be without. Features such as polls, easy page navigation, and nifty stats. I learned today that Lester is unable to provide support for his plugins due to a full time job he recently accepted. However, he states that he will try to keep the plugins working with newer versions of WordPress as time allows while also keeping the forum open to enable the community to help each other.
As you all know, I have been doing WordPress plugins and supporting it for the past 6 years. These 6 years of my life, I have been through my polytechnic education, my national service as well as my university education. I just graduated from university in December 2009 and have been looking for full-time jobs. I am offered a full-time job and will be starting work on 1st February 2010.
I regret to say that I am NOT ABLE to provide support for my plugins anymore due to my full-time job commitment. I will leave this forum open and let the community help one another. However, I WILL still update my plugins whenever I can and you still can report bugs to me via email and I will try to fix it.
I’ve donated a chunk of change to Lester in the past, something he was very much appreciative for but there are quite a few vocal members of the community that argue Lester could have placed all the plugins behind a paid support model that might have negated the need for a full time job. I would not have paid for each individual plugin, but I would have paid a yearly fee that would cover the support costs of all of his current and future plugins. No one should be upset at Lester for pursuing other endeavors related to his career path. Also, it’s not as if he is completely abandoning development and support for his plugins so if his full time job doesn’t work out, we may very well see some sort of plugin club membership option from Lester in the future.
So I wonder, what type of business model would Lester have to set up in order for you to consider paying for both the plugin and support?