Plugin Review: WordPress Advanced Ticket System

The other day, I had asked plugin developers to dish out their wish list for the plugin repository. Olivier published a comment recommending a plugin called WATS or WordPress Advanced Ticketing System as a way of handling support on your own website. After installation, users need to visit the Wats Options page within the Settings menu to configure the plugin. The top of the settings page has a donate button if you want to send a little coin to the plugin author which is not intrusive or bothersome. While configuring the plugin, you can click on each menu title to show detailed information about that settings group. The only problems I met when configuring this plugin is the user interface. Like I mentioned above, you can click on the settings title to show a hidden message that gives more details for the settings group but it’s not obvious this can […]