Posts Tagged ‘support’

Get Involved in WordPress Support

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March 5th, 2012
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WordPress

WordPress is a nonprofit open source blogging platform, which means that absolutely no one is paid to offer support (unless you actually hire a contractor, of course), so all help is offered through the Support Forums by volunteers and all documentation is provided through the Codex by volunteers. If you know what you’re doing, why not stop by to help out a bit? In fact, even if you’re just starting with WordPress, I bet there are a few folks that you could help. After all, that’s how I got my start. Helping out is easy to do, and there are some handy guides for new Support Forum volunteers and new Codex editors. Don’t worry about getting your answer wrong the first couple of times, someone will correct you and help you out, it’s all part of learning. In fact, helping someone else is often the best way to learn yourself.

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WordPress Support Forum All-stars

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August 25th, 2010
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Best of WordPress, WordPress

WordPress is a powerful blogging platform with a large community volunteering its time to provide support to users in the WordPress Support Forums. Last week, the WordPress Support Forums mailing list presented nominations for the top active support forum volunteers. These volunteers were nominated for being active on the support forums within the last month and for helping multiple users almost every day on their own free time. The nominees were then organized by the number of topics they have been involved in since joining the forums to find this year’s top fifteen. If you stopped by the WordPress Support Forums this year, you were probably helped by one of these fifteen volunteers, or you at least got the chance to see them in action. Without further delay, here are the top fifteen active WordPress Support Forum volunteers: Mel “esmi” Pedley: Professional web developer since 2001 with a special interest […]

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Good Luck Lester Chan

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February 3rd, 2010
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WordPress Plugins

How many plugins do you run on your website that were created by Lester ‘GaMerZ‘ Chan? I’m guessing at least one or more. On WPTavern.com, I use three of them. I’ve been a huge fan of Lester ever since I discovered his assortment of plugins that provided functionality I didn’t think any WordPress site would want to be without. Features such as polls, easy page navigation, and nifty stats. I learned today that Lester is unable to provide support for his plugins due to a full time job he recently accepted. However, he states that he will try to keep the plugins working with newer versions of WordPress as time allows while also keeping the forum open to enable the community to help each other. As you all know, I have been doing WordPress plugins and supporting it for the past 6 years. These 6 years of my life, I […]

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Plugin Review: WordPress Advanced Ticket System

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January 29th, 2010
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User Reviews

The other day, I had asked plugin developers to dish out their wish list for the plugin repository. Olivier published a comment recommending a plugin called WATS or WordPress Advanced Ticketing System as a way of handling support on your own website. After installation, users need to visit the Wats Options page within the Settings menu to configure the plugin. The top of the settings page has a donate button if you want to send a little coin to the plugin author which is not intrusive or bothersome. While configuring the plugin, you can click on each menu title to show detailed information about that settings group. The only problems I met when configuring this plugin is the user interface. Like I mentioned above, you can click on the settings title to show a hidden message that gives more details for the settings group but it’s not obvious this can […]

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Theme Designers And Print.CSS

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Here at WeblogToolsCollection, we see quite a bit of WordPress theme releases coming through our inbox and I’ve noticed a trend. Hardly any of them include printing support. The question I’d like to have answered is why? Is adding printer support to WordPress themes too hard? Does adding this feature take up time? Or is it that this feature is barely any use to anyone? For those wanting to add this type of support to your theme, you can install WP-Print. WP-Print picks up where most theme authors have left off by providing printing support in such a way that end users can print either articles or comments, depending on how you have configured the plugin. In fact, doing a search on the plugin database for the keyword of “print” brought up two pages worth of search results. Another solution for you theme authors out there is called Bunny’s Print […]

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FAQ On WordPress 2.5 Version 2

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April 9th, 2008
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WordPress Tips

Although the FAQ on WordPress 2.5 did an excellent job of answering a ton of frequently asked questions, users chipped in via their comments and ended up asking even more questions. This post will try to highlight a few of the questions brought up in that post and explain the answers in more detail. Q. Is there a way to see a count on the number of comments you have total? A. I’ve looked around for that particular detail and it has been omitted from WordPress 2.5. However, the good news is that a ticket has already been made (Ticket #6471) According to the change history, it looks like this will be one of those things that will come along with 2.6 and not WordPress 2.5.1. Q. What happens if i don’t upgrade to WP 2.5? A. This is open to opinion but I’ll point out the obvious. If you […]

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