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Websense thinks blogging is Gaming

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on
March 4th, 2005
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This blog has been filtered by Websense as being a restricted site because apparently, weblogtoolscollection.com falls under the category of “Games” (?!?!).

Your organization’s Internet use policy restricts access to this web page at this time.
Reason: The Websense category “Games” is filtered.

Anyone know how I can get in touch with these people to explain to them that blogging and gaming are not the one and same? Their website is more than convoluted and there is no simple way to tell them that their filter(s) might be misfiring.

[EDIT] Seems to be fixed now. If you run into futher problems, please let me know.

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Comments

  1. Michael Schuermann (1 comments.) says:

    Websense has a Site Lookup Tool on their website. You have to register, but you can then request changes to their categorization. They almost always get back to you within 1 business day and then the change goes out with that night’s database update.

  2. Mark (118 comments.) says:

    Request sent off, will wait and see.

  3. Michael Pate (4 comments.) says:

    As Michael said, I have never had a problem getting them to fix a problem. In my experience, the most likely problem is they tend to overblock by blocking an entire ip address instead of a single virtual server. But they are always open to correcting the problem when it is pointed out.

  4. John C. Dvorak (1 comments.) says:

    I’ll be discussing this with them next week. I’m certain it will be corrected fast. :)

  5. Niklas (4 comments.) says:

    This reminds me of Maddox’s response to having his site blocked by Websense as “tasteless”, good answer: http://www.thebestpageintheuni.....u=websense

  6. Ron Cowie says:

    Hi Mark, WTC is on the banned list at our school (they use Content Keeper) because it is supposedly a gaming site – I wonder if they refer to Websense for their list of sites to ban. Great if you can sort it out.

  7. Glenn Dixon (1 comments.) says:

    It’s fixed! I can see your site from work now! Yay!

    I am pleasantly surprised and relieved – I was concerned that someone had locally edited/tweaked Websense – I’m so happy I can surf your site from work now!

  8. Websense Internet Filtering (1 comments.) says:

    Now that Websense has acquired surf control, there is a good chance that the blend of both technologies will provide a better answer then what is currently out their. Filtering is always a tough business just like anti spam – there is always a risk that some site may trip a filter. Normally it comes down to a tuning process to get it working right.



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